Unsubscribe link in campaign emails

Give campaign recipients a one-click way to opt out. When someone unsubscribes, Stardex marks them Do Not Contact, stops their campaigns, and keeps them out of future ones, so nobody on your team has to do it by hand. The link is off by default and is turned on per campaign. Admins can change the footer text and see everyone who unsubscribed.

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Turn on the link for a campaign

1. Open Campaigns and select the campaign.
2. Above the steps, turn on Include Unsubscribe Link.

It saves right away and applies to the next emails the campaign sends, including to people already enrolled. Use Send test email to preview how the footer looks.

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What recipients see

A short line at the bottom of each email, under your signature: “Don’t want to hear from me again? unsubscribe”. The word unsubscribe is the link. The link opens a page where they confirm with an Unsubscribe button. No account or login is needed.

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What happens when someone unsubscribes

• The person is marked Do not contact, with the campaign name as the reason.
• All their active campaigns stop, not only the one they unsubscribed from. They show as Cancelled on each campaign’s recipients list.
• Their email address cannot be enrolled in a campaign again, even from another profile that uses the same address.

If you try to enroll them, Stardex blocks it. In bulk enroll you see an Unsubscribed Recipients warning with a button to remove them.

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For admins

Organization admins can:

• Change the wording of the unsubscribe footer
• See everyone who unsubscribed
• Remove someone from the unsubscribe list

All three are in Settings → Organization → Campaigns: stardex.com/settings?tab=organization&section=campaigns. Other teammates do not see these settings.

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Change the footer text

In Unsubscribe Footer, type your own wording and click Save. Put {{unsubscribe_link}} where the link should go. Leave the box empty to use the default. The text is shared by every campaign in the workspace.

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See who unsubscribed

Unsubscribed Recipients lists every address that unsubscribed, with the person, the campaign, and when. Use Search by email to find someone.

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Remove someone from the list

Do this only if the person has asked to hear from you again.

1. Click the trash icon on their row.
2. Choose Remove and clear Do Not Contact so campaigns can email them again. Remove alone keeps them marked Do Not Contact.

Their cancelled campaigns do not restart. Enroll them again if needed.

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FAQ

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Is the unsubscribe link on by default?

No. Each campaign starts with Include Unsubscribe Link off. Turn it on for every campaign that should have the footer.

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Does turning it on change emails that were already sent?

No. The footer is added to emails sent after you turn it on, including the next emails to people already enrolled.

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Who can change the footer text and see who unsubscribed?

Organization admins, in Settings → Organization → Campaigns. Anyone with access to Campaigns can turn the link on for a campaign.

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Can I add someone to the unsubscribe list myself?

No. Only recipients can add themselves, using the link. To stop contacting someone, mark them Do Not Contact on their profile.

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Does unsubscribing block emails I send one to one?

No. It only blocks campaigns. The person is still marked Do Not Contact, so check their profile before emailing them.

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If an admin removes someone from the list, do their campaigns start again?

No. Campaigns cancelled when they unsubscribed stay cancelled. Enroll them again if you want to reach them through a campaign.

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Related guides

• Setting up your multi-step outreach campaign
• Advanced campaign features
• “Do Not Contact” / Off-limits Lists
• Bulk emailing candidates or clients
• Email deliverability: Best Practices
• User roles, permissions, and team setup